Before placing an order, it is always best to call us on 07730 884533 to discuss how we can get your sofa into your home as safely as possible.
Although this may seem like a strange request, it is essential that we know how to carry your sofa into your home. We will need to know:
- The width of your hallway;
- Whether you live in an apartment;
- If you may need to move other furniture to allow us to carry the sofa safely through your home;
- To ask whether we may need to use the back door instead;
- Etc,.
When ordering directly from our website, the delivery will be the first time you see your sofa, and we want this moment to be stress-free and enjoyable. However, delivering the sofa may present unexpected challenges and complexities that only become clear on the day. To ensure a smooth process, we’ll introduce ourselves beforehand, discuss the layout of your home, and plan our approach to maintain the efficiency we strive for.
We also kindly ask for your understanding regarding the time it takes to craft your sofa. Your sofa will be completed and delivered within 8–10 weeks of your order. This timeframe allows us to dedicate the necessary care and attention to ensure the highest standard of quality in its creation.
Yours Sincerely,
The Chesterfield Showroom Team